Frequently asked questions

We encourage all customers to help us reduce waste wherever possible. Once you have finished your meals, simply place your empty meal prep boxes back into the delivery bag provided and leave them ready for collection when we deliver your next order.We will collect the boxes, where possible, and ensure they are cleaned, reused, or recycled responsibly. Alternatively, you are welcome to reuse or recycle the boxes yourself if that is more convenient.We are committed to reducing our environmental impact and are continually exploring new ways to make our packaging and processes more sustainable.

Yes, our meals can be reheated and are designed to be enjoyed hot whenever you’re ready to eat them. Please note that some products are not suitable for reheating, such as greek yoghurt bowls or banana overnight oats. Banana bread, brownies and chocolate chip cookies are best enjoyed warm. These meals are intended to be enjoyed cold and all items should be stored in the fridge until you’re ready to eat them.If you’re unsure whether a specific meal can be reheated, please get in touch with our team.

Our meals are freshly prepared using quality ingredients, with no added preservatives. Because of this, they are best enjoyed within 7 days of delivery when stored correctly in the fridge.If you would like to keep your meals for longer, you can freeze them and enjoy them at a later date. Simply defrost thoroughly before reheating and follow the reheating instructions provided.We believe fresh food should be just that - fresh. Our meals are prepared to give you the convenience of ready to eat nutrition without compromising on quality or relying on unnecessary preservatives.