Refund Policy

At Eva’s Meal Prep, we take pride in preparing fresh, high-quality meals that are made specifically to order. Due to the nature of our products, we are unable to accept returns or provide refunds once meals have been prepared.

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If there is an issue with your order, such as receiving the wrong meals, missing items, or there being a genuine quality concern, please contact us as soon as possible after receiving your order. We will review the issue and, where appropriate, offer a replacement, credit, or refund on the affected items.

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To help us resolve any issues quickly, please provide details of the problem along with any relevant photos and your order information.

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Changes or cancellations to orders must be requested before our preparation period begins. Once your meals have entered the preparation process, we are unable to make changes, cancel the order, or issue a refund as ingredients and resources will have already been allocated.

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If you have any questions or concerns regarding your order, please contact us directly and we will do our best to help.

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Eva’s Meal Prep reserves the right to review each refund request on a case-by-case basis.